Since commencing the role of Policies and Procedures Administrator, I have found Prompt quite user friendly and simple to use. Most features I was able to figure out without assistance, and when I needed assistance, the Prompt Support team were quick to respond in a timely manner and followed up with my query to ensure the issue was resolved. That allowed work to proceed with my assignments without interruption or delay.

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Mallacoota District Health and Support Service is remote and isolated, with limited resources. The Prompt system's comprehensive document repository and intuitive interface have empowered our team to access crucial information swiftly and efficiently. What sets Prompt apart is its ability to connect us with larger health organisations in metropolitan and regional areas, fostering a dynamic exchange of insights and best practices. Prompt helped us streamline workflows and facilitate informed decision-making; Prompt has become an invaluable asset in our governance and quest for quality and safety.

Kilmore Hospital first signed up to Prompt in 2014. For us the benefits in using this system were realised early on and continue. We have utilised Prompt to develop and build an improved structure for document ownership and accountability for review. Prompt is user friendly and requires very little training for the end user. Its functionality enables easy to follow document management processes. Support from the Prompt team is timely, friendly and experienced. We have just had training to introduce the new Prompt version to our organisation and look forward to utilising its new and improved functions.

Alfred Health

The Prompt reporting function is quite good, what would usually take me a day, now takes me 30 minutes.


Prompt was easy to use from the very beginning; it enabled us to simplify and streamline our document review process. Prompt has become an integral part of the organisational governance. Its simplicity of use and reporting enable overview and accountability of documents across the organisation.